Psst! Let me tell you a little secret. Are you leaning in? Ready? OK, here goes: “Enterprise software is not really made for the users.” In fact, you may notice that it is called “Enterprise Software” and not “Consumer software”. This is because the software is created for the primary benefit of the enterprise. This […]
About Jana Sedivy
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Entries by Jana Sedivy
In my last post, I listed four reasons why enterprise software is so bad. The software is made for the “choosers”, not the “users”. There are a lot of different users, creating inherent complexity in the workflows. From the vendor’s perspective, the entire system is highly customized for each client so there is little incentive to […]
Among UX practitioners, everyone who works in the dusty corner of enterprise software must come face to face with this question: Why does enterprise software suck so badly? and the corollary since we UX practitioners are a hopeful bunch “Does it have to be this way? Can’t anything be done?” I can claim to have […]