Entries by Jana Sedivy

Why does enterprise software suck? (part two)

In my last post, I listed four reasons why enterprise software is so bad. The software is made for the “choosers”, not the “users”. There are a lot of different users, creating inherent complexity in the workflows. From the vendor’s perspective, the entire system is highly customized for each client so there is little incentive to […]

Why does enterprise software suck?

Among UX practitioners, everyone who works in the dusty corner of enterprise software must come face to face with this question: Why does enterprise software suck so badly?  and the corollary since we UX practitioners are a hopeful bunch  “Does it have to be this way?  Can’t anything be done?” I can claim to have […]