Are you a Flat Earther?

Pop quiz time!What shape is the planet earth? a.   Round b. …

What does “user” mean?

"Users might want to customize their font" "If I was…

How Tearful Interviews can Lead to Happy Customers

“I was terrified. I thought she was going to die in front of…

Weed Your Customer Garden

A few weeks ago, my neighbor Sophie cornered me while I was taking…

Lessons From The Motherland

My parents shortly before escaping communist CzechoslovakiaMy…

Channel your inner toddler

When my son was a toddler, his favorite question was "Why?" …

Are You Playing the Telephone Game With Your Customers?

Every family has a collection of “favorite stories.”  You…

Ten Letters For The President

As an avid podcast listener, one of my favorites is 99 Percent…

Is There Lipstick On Your Pig?

My daughter, Rachel, is probably the only 12 year-old in the…

Ah yes. One of your earth emotions.

"Irritating?  Ah yes, one of your earth emotions…"  mused…