Posts

How to date your customers

I'll admit that it's been a long time since I've been on a date.…

Your customers are hypocrites

My kids have the annoying quality of calling out my hypocrisy…

How do you make your customers badass?

I don't care about your product.I mean, I'm sure it's lovely,…

Do these metrics make me look fat?

After I had my third kid I discovered that I was fat.Not in…

Talk Less, Listen More

"I use this amazing music software.  They know exactly what…

Voice of Customer programs are like car maintenance and housecleaning

Just in time for "spring cleaning", my real estate agent sent…