
5 signs you need better ux/ui:









5 signs you need better ux/ui:










Have you tried to find UX people to help but struggled because, let’s face it, your product is pretty darn complex and designers just don’t “get it”?
You’ve come to the right place.
No product is too complex
and technical for us.
Here are some of the things we can do:
workflows
Re-create workflows to make them more streamlined and less error-prone
refresh
Refresh the overall look and feel to make it more modern.
redesign
redesign icons
specs
Detailed visual spec for your engineering team
usability
Usability tests
and more


I feel like I was thirsty and I just had a glass of water!
Lee Rosen, Director of Engineering, Nuance Communications



Authentic Insight helped our team deeply understand who
we were
serving and if our product truly did address the
customer needs
that we said it did. Through a regular
cadence of communication to
the team, we were able
to get access to the true Voice of our Customers.
Ben Matthews, Director of Design, Adobe


Authentic Insight's work has been essential for us to understand
the perception
that customers have of our company. Their research
laid the groundwork
for our new marketing and branding initiative.
Charles Dugue, CEO, 8.2 Consulting


Authentic Insight is a great asset to any customer oriented
software development organization. They were always the
true voice of the customer on our team and helped focus the product.
Hire them if you get the chance.
Jess Walker, Principal Product Manager, Adobe


Authentic Insight is awesome.
With minimal guidance, they were able to take the reins
and deliver an exceptional analysis of our clients' needs
to help us innovate.
Mark Hirsch, CEO at CreativeWorx


Authentic Insight's techniques are as creative as they
are effective and practical. They helped us in the early
stages of market research and quickly identified our
potential target market.
Sherif Koussa, CEO Securify Labs


Authentic Insight has a very pragmatic approach to
implementing actionable programs without a huge
investment. Immediately after a single meeting, we
were able to initiate a cross-functional departmental
approach to customer experience.
Mairi Miller, Senior Manager of Corporate Marketing,
Nanometrics


Authentic Insight was exceptional in working with our team to
improve platform usability.
James Kincaid, CEO iMedMedia


I highly recommend Authentic Insight for customer
insight research. They have the ability to drill down to
the root issue of any problem and work well with
the team to develop these insights into actionable
recommendations.
Paul Koens,Leader Industrial Design and Product
Development at Avaya


The force is strong with this one.
Darth Vader, Warlord, Evil Empire


Authentic Insight quickly helped us cut through the clutter
and chaos of user requirement gathering. They have an
impressive set of skills and knowledge for gathering
and analyzing requirements.
Jody Schofield, Mobile R&D Lead at Thinking Phone Networks
who we work with








how can we help?